Grievances & Disciplinaries
Handle it fairly. Handle it fast. Handle it once.
A grievance handled badly becomes a tribunal claim. A disciplinary handled slowly poisons the team. You need a process that is fair, fast and defensible — not a 40-page policy nobody follows.
What's included
- Investigation planning and independent investigation support
- Hearing scripts and question plans for managers
- Outcome letters and appeal handling, drafted for you
- Suspension and interim-measure decisions, stress-tested
- Escalation triage: when a matter needs Bonsai Law's SRA-regulated lawyers, we tell you immediately
Where retainer firms fall short
- Template letters that ignore your actual facts
- Processes so slow the team loses faith
- Nobody tells you when the risk has turned legal
- You do the meeting alone, script unseen
How it runs
The process, in four moves
01
Triage within hours
We assess severity, legal risk and the right process — before anything is said that can't be unsaid.
02
Plan the process
Who investigates, who hears it, what gets said — mapped out and documented.
03
Run it with you
Scripts, letters and on-call support through every meeting.
04
Close it properly
Outcomes, appeals and follow-through — so the issue stays closed.
If this matter turns legal — a claim, a contentious dismissal, a discrimination allegation — we bring in Bonsai Law, an SRA-regulated law firm, with your consent and full context handed over. You never pay lawyer rates for HR work, or HR rates for legal work.
Talk to us about grievances today.
A fixed-fee quote before any work starts. An answer within one working day.
All services